Standard Room

No customer reviews for the moment.

1. Check-In and Check-Out:

• Check-In: Guests may check in from 3:00 PM onwards.
• Check-Out: Check-out time is by 10:00 AM. Late check-out may be available upon request, subject to availability, and may incur an additional fee.

2. Reservation and Cancellation:

• Reservations: A valid credit or debit card is required to secure your booking.
• Cancellation Policy: Cancellations made more than 72 hours prior to the check-in date are free of charge. For cancellations within 72 hours of check-in, one night's accommodation will be charged. In the event of a no-show, the full booking amount will be charged.

3. Payment:

• Payment Methods: We accept major credit cards, debit cards, and cash.
• Deposit: A deposit may be required upon booking, particularly for long stays or group bookings.

4. Occupancy:

• Apartment Occupancy: Each apartment type has a maximum occupancy as specified. Exceeding this limit may result in additional charges or denial of accommodation.

5. Smoking Policy:

• Non-Smoking Apartments: All apartments and indoor areas are non-smoking. A cleaning fee of £50 will be applied for any breach of this policy.

6. Pets:

• Pet Policy: Unfortunately, pets are not permitted within the apartments or on the premises.

7. Noise and Disturbance:

• Quiet Hours: Quiet hours are from 9:00 PM to 7:00 AM. Guests are requested to keep noise to a minimum during these hours out of respect for other guests.

8. Damages:

• Damage to Property: Guests are responsible for any damage caused to the property during their stay. Costs for repair or replacement will be charged to the guest’s account.

9. Housekeeping:

• Cleaning Services: Apartments are cleaned before check-in. For stays longer than three nights, a complimentary cleaning service is available upon request. Additional cleaning services can be arranged at an extra cost.

10. Liability:

• Personal Belongings: Letlhakeng Park Route is not liable for the loss, theft, or damage of personal belongings. Guests are advised to secure their valuables.

11. Special Requests:

• Special Requests: Any special requests, such as additional bedding or early check-in, should be made at the time of booking and are subject to availability.

12. Health and Safety:

• Health and Safety Compliance: Guests are required to adhere to all health and safety guidelines as provided by the property, including any applicable local regulations.